Terms of Service

Last updated: November 2, 2026

1. Introduction

By accessing and using our service, you agree to comply with these Terms of Service. If you do not agree, please discontinue use immediately.

2. Account and Access

Users must create an account to access certain features. You are responsible for maintaining account security and accuracy of your information.

3. Payment and Time Balance

Access to our service is provided through the purchase of time balance. Purchased time is non-transferable and non-refundable, except as provided in Section 4.

Monthly plans. A monthly plan renews automatically each month and is charged to your payment method until you cancel. Each month's hours are available for that month only; unused hours do not carry over. You can cancel at any time from your account; the plan stays active until the end of the period already paid for, and payments for past or partial months are non-refundable. If a renewal payment fails, the plan may end. We may change plan prices for future months with prior notice.

We retain usage history to verify time consumption and resolve fee disputes. If you request deletion of your usage history under our Privacy Policy, that data will no longer be available to verify your usage, and by making that request you waive any fee dispute that depends on it.

4. Service Availability and Modifications

We are committed to providing a best-effort service. Access to time purchased as a one-time pack is guaranteed for up to one (1) year from the date of purchase. Access to monthly plan hours is guaranteed for the month they are paid for. Beyond these periods, continued access is not guaranteed, and any unused balance that becomes unavailable as a result is non-refundable. We reserve the right to update, modify, or discontinue the service at any time. If we discontinue the service within a guarantee period, we will refund the value of your unused one-time pack time and the unused portion of the current month of a monthly plan, as of the discontinuation date.

5. Limitation of Liability

Captions and translations are generated automatically and may contain mistakes. Do not rely on them where an error could cause harm, such as in medical, legal or emergency situations.

Other than the refund described in Section 4, we are not responsible for any loss or inconvenience resulting from changes to, or discontinuation of, the service. We make no guarantees regarding availability beyond these periods, and no refund is available for unused balance that becomes unavailable after them.

6. Data and Privacy

Your data will be handled in accordance with our Privacy Policy. We do not sell your personal data; see the Privacy Policy for the third-party service providers we use to operate the service.

7. Changes to Terms

We reserve the right to update these Terms of Service at any time. Users will be notified of significant changes.

8. Contact

If you have any questions regarding these terms, please contact us at support@aistartupdevs.com.